The Ultimate Enterprise Asset Management Solution Made for Healthcare

Medusa: IT’s all about service

Assets

Managed daily in Medusa

Hospitals

Within the Nordics, UK & UAE

Medical & IT

Used by clinical engineering, IT, radiology, lab, dental, home care, and more

Certified

Complies with MDR, UDI, GMDN, and EUDAMED

Supports Your Healthcare Operations

Medusa is made for efficient and effective asset and maintenance management within healthcare.

Supporting all processes in the lifecycle of medical and IT-devices

Including both planned and unplanned maintenance, ticket management, work orders, stock and order management, and much more.

Functionality based on your management needs

Choose the features you need: asset-, maintenance-, service-, purchase-, contract management, and more.

Ensure the quality of your workflows

Enables you to take control of quality, documentation, and efficiency in workflows in your department.

Continuous development with the healthcare segment

Medusa is regularly updated from the feedback provided by you, our customer.

Medusa circle showcasing all areas of the EAM solution

How Can Medusa Support Your Branch?

See how Medusa can meet your specific needs.

Medusa for

Hospitals

Manage medical equipment in hospitals by scheduling maintenance checks, keep track of work orders, get automated reports, and ensuring that all equipment is properly maintained and compliant.

Medusa for

Service Provider

Get comprehensive support, from handling service requests via the customer portal to managing service desk operations for medical engineering.

Medusa for

Home Care

Ease logistics for the delivery and management of rented and loaned equipment as well as essential consumables, while also integrating financial processes.

Medusa for

Primary Care

Optimise the management and maintenance of medical equipment, improving performance and operational efficiency.

Medusa for

Laboratory

Oversee the entire lifecycle of laboratory assets from acquisition to disposal and streamlining critical functions like maintenance planning and service requests.

Medusa for

Dental Care

Manage repair records and optimise inventory for parts and supplies, reducing downtime and minimising the financial impact of unexpected equipment failures.

Benefits of Using Medusa

Designed and developed together with a reference group from the beginning.

Provide Relevant Information to Engineers and Technicians

Get an overview of responsibilities of equipment, equipment to be maintained, service requests, documentation on equipment such as manuals, and planning of preventative maintenance on personal level, group level and department level.

Prepared for Your Market

Depending on your location, there are various compliance requirements that need to be followed, such as GMDN, EUDAMED, MDR, UDI and others. Medusa supports localisation settings for language, currencies and more.

Facilitate Management and Administration

Free up more time for you to focus on other important tasks by streamlining the administrative process easier such as invoicing, statistics, and reporting.

Obtain an overview of the time that has been accounted on activities, projects, customers, which enables you to track progress and make informed decisions.

Deployable On-Premise or Cloud

Medusa can operate both as a SaaS and on-premise solution. accessible on both web browser and mobile phone.

What Are Your Organisational Needs?

A few of our features made to fit your ambitions.

BI-Analytics

Enable data-driven decision-making.

Customer Portal

Enable your customers to access and interact with relevant equipment

Helpdesk

Centralise your helpdesk and gain advanced service request management.

Contract

Keep contracts accessible and ease management, both for external parties and customers.

Competence

Document training, certificates, education, and roles.

Equipment Library

Extended support for renting and loaning out equipment.

New Hospitals & Relocation Projects

Facilitate planning and implementation of construction and relocation projects.

Finance

Create support for financial management in your organisation.

Patient & Logistics

Patient focused logistics management of equipment and consumables.

Providers

Expand the world of possibilities by integrating external services.

Medusa Integration Service

Centralise communication channels in and out of Medusa.

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